How to connet to Dreampix Driver?

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Way
Posts: 5
Joined: Tue Oct 16, 2018 7:08 am

How to connet to Dreampix Driver?

Post by Way »

Hi , I am trying to connet to Dreampix Driver, but I can't find the Driver in the Artnet page.
does anyone can help me how to connet?
Thank you
Guertler
Support
Support
Posts: 880
Joined: Tue Feb 04, 2014 10:47 am

Re: How to connet to Dreampix Driver?

Post by Guertler »

Hello Way,

When the Art-Net node will not be found, it can have several reasons:
  • Please double check the used IP address range. The MADRIX PC and the "Dreampix Driver" must work in the same IP address range.
  • Please double check if Art-Net is enabled in the MADRIX "Device Manager". After enable the Art-Net please press the search button at the "Art-Net" tab of the "Device Manager".
  • Please have also a look to the firewall settings. MADRIX must have enabeld rules for input and output.
  • Please double check also the cable connection.
  • If you are using a network switch in between, please try the finding process with an direct connection
If all this points will not help, maybe the used "Dreampix Driver" doen't supports the Art-Net Poll/Reply requests to find the products. In that case you can manually add the "Dreampix Driver" in the "Art-Net" tab.
Under the following link you can learn how to connect an Art-Net node manually:
http://help.madrix.com/tutorials/html/i ... ction.html
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